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Title Regulatory Compliance Manager
Ref HE/3027
Directorate Strategy & Planning
Preferred Location Guildford
Salary £27,455 - £29,788
Number of Positions 2
Working Pattern Full Time
Closing Date 26 Sep 2017

About Us

We are responsible for operating, maintaining and improving England’s motorways and major A roads. Consider that a third of all traffic, two thirds of heavy goods vehicles, and 98% of UK businesses rely on them, and you can see why our roads, and what we do, matters so much.

It’s why we’re so grateful to our c 4,500 employees around the country. When you work with us, you're helping to connect communities, sustain business and support the economy. And with responsibility for major projects, working here is also a great move for your career.

Job Description

Highways England is recruiting a Regulatory Compliance Managers based in our Guildford office.

Day to day

Your day to day role would see you investigating current performance against Company Key Performance Indicators (KPIs), Performance Indicators and commitments and provide analysis to understand long term future performance impacts and key risks to delivery, as well as proposing mitigations to these risks.

You would also have the opportunity to work with our Divisional Director on various projects to support or lead on programmes being developed to help deliver continuous improvement. The level of opportunity you will have working within this team will enable you to understand how the whole company operates and you have the potential to grow  along with the company.

Your responsibilities will include:

  • Provide analysis and assessment against the company’s performance on published commitments, reporting on future progress and risks to delivery. This would take place in a quarterly produced series of reports that are presented to the company’s senior team.
  • Provide a check and challenge to the company to ensure that it delivers on its commitments. Engage with colleagues across the company to gather information, synthesise the evidence to critically assess the impact of current trends on future performance and escalate issues as appropriate to ensure resolution or mitigation action. 
  • Provide an analytical point of view on overarching data quality issues in the Company. Your insight into our data collection processes and reviews on existing production of key statistics will help us to keep our metrics relevant and of interest to the Company.
  • Support updates of the Highways England Delivery Plan by contributing knowledge of commitments and risks, developed through ongoing exposure to the company and through your analytical work, to ensure the accuracy of the publication and identifying improvements for future delivery plans and strategies.
  • To support and lead on projects that have the potential to turn into wider programmes. You will be able to plan and define project steps, scope project risks and issues, establish plans, review milestones and priorities.

About you

We are looking for a highly motivated and pro-active individual with a degree-level of education (a numerate or technical degree such as law would be advantageous). You would be very analytical, being able to be presented with a scenario and identify the strengths and weaknesses that exist, may exist in the future and what we can do to improve the situation by making intelligent and evidence based decisions.

Experience is not essential, we are looking for someone who has a positive attitude to learning, strong communication and interpersonal skills with the drive and enthusiasm to overcome challenges and deliver excellent results.

Safety is our primary imperative, meaning that the health, safety and wellbeing of our people comes first and foremost.  We believe it is important to keep a good work-life balance and to ensure all workload is manageable while delivering excellent results.

You will need to be able to show you can work in a team effectively in an office environment, with people of different backgrounds and with different ways of working to find the best outcomes. Our proximity to senior leadership means its essential to be able to manage workloads and prioritise in order to meet challenging deadlines. As such, we require that you are able to present complicated information in a clear, concise and easily-digestible way.

Finally, we would want you to have the ability to use Microsoft Office software; in particular knowledge of Microsoft Excel and project software is an advantage but not essential. You should also be able to learn how to use more specific software used by the company.


We look forward to hearing from you. So we can really get to know you and what you can offer, please include a CV with your application.

You’re also encouraged to include a covering note explaining how you're a great match for us: tell us how your skills, experience and qualifications meet the role, and Highways England, requirements.

And to avoid disappointment, please apply as soon as possible. We’re expecting this role to be popular, so we may need to close the advert early if response is strong.

Help keep England moving.

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